[maybebaby1]

Lisa-
A. This is a technical question for your physician. Basically the question is whether to order one or more insemination units. An insemination unit is 0.5 milliliters and is usually enough for one insemination. Some physicians use a single unit during the fertile time and others use more. You should also be aware that Xytex provides no less than 30 million motile (swimming) sperm per milliliter, the highest concentration provided by any sperm bank.
Q. If during insemination my M.D. feels the specimen is of poor quality what do I do?
A. Have your M.D. fax a Lab Manager at 706-736-9720 the following information: Donor #, lot #, date of insemination, date specimen received, patient name (if patient was invoiced), specimen evaluation. Consideration will only be made on reports received within 30 days of specimen arrival date.
Q. How will Xytex handle a complaint of poor quality?
A. The steps taken to handle your complaint are as follows:
1. A Lab Manager will first evaluate your physician’s report.
2. That Lab Manager will give her recommendation to the Executive Administrator.
3. Final decision will be made within two weeks of receipt.
4. Only specimens that are thawed within 30 days of arrival will be considered for replacement.
This is copied from the website. Hope it helps.