[APmama]

Originally Posted by trying129

We have been trying to have a baby for years and finally made the difficult decision to use a sperm bank. I chose Fairfax based on their very specific warranty on quality of sperm. I spent over $500+ per vial and each time, the quality was WAY below their "warranty". When I complained and asked to be reimbursed for the money I spent on the vials. They dragged their feet and finally reimbursed me pennies on the dollar. I gave them multiple chances to make it right and even had to switch to another donor to get better quality and that donor sperm was below their warranty level as well. There is obviously no quality control at Fairfax and when they are called on it, they refuse to stand behind their warranty. I've wasted so much money (doctor's fees, shipping fees) not to mention taking fertility drugs, monitoring my cycle and taking time off work just to get in there and have the doctor tell me that once the sperm was thawed it was practically useless. Don't use them, they have made the last 6 months of my life miserable. BTW, they still have both those sperm donors on their website....very unethical. Has anyone else had this experience?

Not with Fairfax but with Xytex. Crappy numbers on two cycles and they don't stand behind them either. "not our problem." Just wanted to pipe in here and warn everyone against Xytex too.